Assistant Manager Services

 About the Company

Warba Bank is committed to providing exceptional banking services while adhering to the highest standards of compliance and customer satisfaction. Our mission is to foster strong partnerships and ensure the continuity of services through effective management and collaboration.

About the Role

The role involves leading the preparation of the Operational expenditure (OPEX) Budget proposal for all current and/or planned services within Warba Bank and using it as input during the Annual Budget Cycle.

Responsibilities

• Lead the preparation of the Operational expenditure (OPEX) Budget proposal for all current and/or planned services within Warba Bank.
• Manage and build healthy partnerships with relevant service providers, vendors, and Government entities.
• Ensure fulfilling the bank's requirements and being in-compliance with laws and regulations.
• Manage the coordination between subordinates and other General Services entities to clear potential conflicts.
• Ensure proper collaboration and synergy during daily tasks.
• Review all suggested improvements for the relevant processes and propose implementation whenever deemed necessary.
• Contribute in reviewing and updating the existing General Services policies and procedures.
• Oversee all services activities to ensure proper handling of the execution of service.
• Enhance internal customer satisfaction through sound communication.
• Foster sharing of relevant knowledge and technical information between subordinates.
• Monitor and forecast the inventory of consumables to ensure adequate supply available all year round.
• Manage the issuance and renewal of all licenses of the bank to ensure business continuity.

Qualifications & Years of Experience

• Bachelor's degree in business administration or related.
• Minimum Four years of experience in the same role.

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